I wasn't impressed with the frozen yogurt. It was icy and watery. It was not delicious at all. So, why 3 stars then? I was with someone who has a nut allergy and they were extremely accommodating. We asked about toppings and was told that they cross contaminant, so if we wanted something, they'd have to get from the back. They were careful to read ingredients for the syrups to make sure there were no nuts. That gets an additional star in my book.
So, customer service wise, place was great = 4 stars.
Frozen yogurt = 2 stars