Got an assorted cookie/brownie tray from a vendor, and the fancy bow was about the only exceptional thing about it. If you're sending things to a customer, it should look professional and pretty - this looked like the kind of dessert tray I've brought to pot lucks.
The brownies were good, but funny that an ex employee's review said they use Ghirardelli box mix, because I actually thought they were just like boxed brownies. It was a good variety of unfortunately pretty dry, mediocre cookies.
And for the record, I've already forgotten the name of this vendor's company, so the cookie basket obviously didn't leave much of an impression.