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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • We purchased a new bed, mattress and end tables. They sent an email with a two hour window of when to expect the delivery. They were late on the delivery by 30 minutes. Wasn't the worst thing but annoying. After they left, we noticed the foot board on the bed was damaged. We called our sales person and left a message and got no call back for 5 days. To this day he hasn't contacted us. We called and talked to someone else, they scheduled a new delivery for replacements. The delivery window was again not accurate. We were told it would be delivered between 1:45 and 3:45. We got the first phone call from the drivers at 5:05pm saying they could be here by 5:30. We cancelled the delivery for the day because we had plans for the evening. I talked to 3 different service people and they all said there was nothing they could do and we have to wait to reschedule a third delivery day tomorrow. We were given broken furniture, late, and then their delivery team was 2 hours late and never gave us notice so we had to cancel all the while getting no help from any staff member. We now have to wait another week for delivery to hopefully happen without a guarantee about what time or stop number we will be because they can only operate based on "what is most fuel efficient for their truck." If their goal is to make repeat customers, they aren't doing a great job with that.
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