Great service and extremely helpful near closing time. I had looked up 3 appliances online that I wanted to purchase, and I needed help straightening out my BB credit card situation. The customer service representatives were very helpful with getting my credit line approved, and they let me use their phone to call & be on hold for 45 minutes to address this. As for the actual purchase, the sales rep helped me order exactly what I needed, was very thorough with documenting the clearance (ding & dent) washer that I bought. The first customer service rep followed up with me at the end of the sale to make sure I was taken care of. The couple of times that I have been to this Best Buy location in the past year, they have been extremely helpful, proactively asking me if I needed help, and that appliances visit was no exception.