I went here for my birthday, and I have 0 complaints. I was a walk in client who had not had a pedicure in YEARS! And, they could not have been more kind, gentle, and thorough.
They have strong customer service mindset and take pride in their work. They took their time and the quality of work shows! They also care for their customers. Through their conversations with other clients, you could see how much they loved their work and the people!
Also, I read some other reviews on here that said they are not walk-in friendly and that people were upset with that. While I was a walk-in, they did turn away one-walk in when I was there because they were booked with appointments for the rest of the night. They were honest and kind when they did turn her away.
For those who think this is bad, think of it this way: they are respecting their customers' time and making sure they can keep the quality up by turning away the occasional walk in. They prioritize their appointments over walk-ins, and their appointment schedule runs like clockwork. I did not see anyone waiting for their appointment to start. It's great!
So, make an appointment! You will be so glad you did! I can't wait to go back!!