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  • Terrible service and the food isn't any better. We had a large party for a birthday. It took 30 min to come take our first drink orders, then another 30 before they took our food orders. An hour later 3 of 12 people got their meals and then for 40 min we watched as our table would get one meal then another group would get fully served. Then we'd get another two meals and see another table completely served. About 2.5 hours after arriving I was the last to be served. I was able to take 3 bites of my burger that was burnt to a char on the outside and undercooked on the inside when we were confronted by multiple staff and told we had to leave our table because they were starting karaoke where we were just served dinner. We were told we already stayed an hour longer than we should have, which made no sense because the only reason we were still there was their insanely terrible service. when a member of my group very politely asked for a manager we were told by staff "what do we expect on a busy night?" And "its not our fault/problem you just got your food you have to get up right now". They automatically charge 15% gratuity on groups larger than 6 so it was painfully obvious that the staff just didn't care. Im absolutely appalled by how their staff treated us and this has actually been THE worst restaurant experience I've had in over a decade...
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