I went in looking to trade in a car and walked out (well it was the next day actually, they delivered the car) with a brand new Kia. First, I must say I never thought I'd get a Kia. I remember when they first came to the USA and their Kia Sephia was the laughing stock of the automobile world along with the Geo Prizm. Those days are over, and I knew that so I figured I'd check them out. They also had some great deals at the time as well being nationally advertised. The negotiation went smoothly, the initial salesman was very nice and helpful, and the manager who I finished negotiating with was also very professional. They didn't have the color I wanted available in the body style I wanted, but did a dealer swap in order to get it to me the very next day (delivered to my house). For service I bring it to Mark Mitsubishi (who were also nice and professional) as that is closer to my home and work.
Maybe it was because of the sales, but I had never seen a car dealership that busy in my entire life. It was crowded due to the rebuilding after the fire, but they kept it comfortable for the guests.
Only 3800 miles on it so far, but the car has been great!