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| - I went for a massage last Friday with Emily- who was very nice and professional, however the next day my left side shoulder, neck area was very sore like I had a pulled muscle, I feel it pull when I cough or run, I've had ice and heat on it and have my kids rub it without any relief. When I called and spoke with the owner he tried telling me I had an injury that they were trying to fix...... no I went it for a massage to relax! they will see me again and charge me full price and it may take a couple visits to fix the problem..... I stated this problem wasn't there prior to me getting a massage. He had his wife call me and she stated I needed to go to medical doctor for clearance before they can see me again!!! what?! And they claim to be Christian faith based, the way Cindy and her husband are handling this screams nothing but the opposite of a Christian, they are not willing to do the right thing and fix the issue.... especially since this issue showed up after massage, I was trying to give it time and fix it at home but without progress I called today and was taken back by how unprofessional Cindy and Jim are. Christian faith they should really go to church and pray on the faith they are claiming. so I paid 75.00 for a massage to leave with pain only to be told they aren't going to fix their problem, to be told to see my medical doctor - pay them money - before they will consider to fix the problem and charge me full price, I think Jims words were" my wife doesn't work for free" and that he understood where I was coming from due to he just spent 1500 on back injections that didn't work....... so sorry for you but that situation has nothing to do with me and the fact I didn't have pain, no injuries ever to my shoulder or neck and now have a pulled muscle or something jammed up from the massage I received and they will not fix their mistake!!! so unprofessional. not even willing to hear they could have caused this problem , they want to say its me!!!
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