My husband and I have been going here for quite awhile now and we have always been given excellent treatment and great customer service. Neither of us have ever had problems scheduling, actually, it's been way more convenient than most. I have had the experience of seeing other dentists who tell me I need procedures only to find out they weren't necessary after the fact. Because of that I am leery with dentists (and vets, but that's another story). I have never had that with the dentists here, in fact, they held off on some work stating it wasn't necessary to have it done immediately. As someone on a tight budget I appreciated them not fleecing me. The hygienists always remember things we discussed previously about my family and I also appreciate that because it shows they care and pay attention. I have recommended them and will continue to do so.