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| - THESE "WOMEN" BELONG IN JAIL!! I went in to ask for my money back, they charged me for the same service twice (which was never provided). Practically the first words out of the owner were, "call 911." Yea....I was overcharged, asked for my money back, and have been being harassed from this company ever since! They are claiming that I am lying about how many times I have even been there! When in fact, their own stylists are lying about how many times they have done=screwed up my hair and are reporting it differently (OR NOT AT ALL) in their computers! The first stylist I saw there was LENA=bad haircut! I came in for it to be fixed by the most experienced person they had, which is what I had requested initially but they decided to give me Lena, with only 3 yrs experience. After most experienced Sarah had fixed my haircut, I decided to let Sarah do another cut and also dye my hair. BAD CHOICE! I would have never had SARAH do my cut or dye again after the first screw up but instead of just giving me my money back like I requested they insisted on fixing it! And, she did so again the 2nd time, and again the 3rd time! She is the teacher there, so this is why I allowed it to be her to try to fix it instead of obviously going with a different stylist but since Sarah is the teacher there I figured I was getting the best they had to offer...YIKES!!! I am obviously the idiot for assuming they actually knew how to do hair in any way at this salon...I take responsibility for being the idiot (I'M TOO NICE!) for allowing them to push me around instead of just refunding my money like I requested the first, second, and third times. BUT NOW, THEY TOOK IT TOO FAR! THEY ARE STEALING MY $210, NEVER PROVIDED THE SERVICE THEY HAVE NOW CHARGED ME TWICE FOR AND ON TOP OF THAT THEY ARE THREATENING ME WITH LAWSUITS AND WASTING TAXPAYERS' MONEY CALLING 911 FOR NO REASON OTHER THAN TO COVER UP THEIR OWN UGLY BUSINESS PRACTICES! SECRETS HAIR SALON IS HORRIBLLE!!!!!! I actually have it all written down in my calendar (& on my head:() (however, not one of these "women" will even listen to or try to help me-instead they just called 911! The manager, Luann, (with the full support of her owner=evil!) threatened me on a voicemail that they would attempt to get their lawyers involved because I left a comment on Facebook so others will know that these "women" will NOT only screw up your hair and steal your money afterward, they are threatening your civil rights!!!!! Freedom of speech, honesty, & integrity do not even exist in this salon! And, they actually did call the cops on me and I had to talk to 2 cops when I showed up just for proof of where in their computers it says I have only seen Sarah 2 times! When I have in reality seen her 4 times!!!!!!!!!!! 1 fix haircut after LENA originally screwed it up + 3 bad haircuts/dye jobs! HERE R THE DATES: 2/12: bad haircut and dye job (from SARAH), 2/19 SARAH was supposed to fix instead yet another bad haircut and dye job from SARAH, 4/12 SARAH was supposed to fix but received yet another bad haircut & dye job from SARAH! Of course I was charged the $100 ($65 dye + $35 cut) the first time Sarah did cut and dye (2/12), BUT for some reason she charged me another $110 (dye + cut + $10 gloss) on 4/12, but that was supposed to FIX the crap cut and color she had given me the first and second times! NOW, THE TOP HALF OF MY HEAD IS BRASSY ORANGE WITH BRIGHT NEON YELLOW PATCHES/HIGHLIGHTS :( & THE REST OF MY HAIR IS AN UGLY ORANGE BROWN :(:(:( I USED TO RECEIVE COMPLIMENTS ON MY HAIR EVERYWHERE I WENT UNTIL I STARTED COMING TO THIS SALON, NOW EVERYONE I SEE SAYS "IT'S NOT TOOOO BAD:(" I have seriously gotten the exact same haircut at Great Clips & Wal-Mart!!!! Save your money!!!!!!!!!!!!!!!!!! And your sanity! They leave voicemails on my phone 10 times in a row after 7 pm, harass me, threaten me, call the cops on me, try to have me arrested for trespassing when I show up to their business both to explain how they are mistaken and for proof of the fallacies they are spuing, but they all just want to be THIEVING LIARS and not help anyone but themselves :( Secrets Hair Salon is BOTCHED!!!!!!!!!!!
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