Came here for an oil change because it was close to my apartment. I read in another review that that person watched them do the oil change and they were supposed to do a tire rotation (as advertised with their oil change service) but they did not. When confronted afterwards, they just played dumb and took the car back to rotate the tires. Pretty much the same thing happened to me. I decided to mark one of the tires and specifically told them to rotate my tires (although I should even need to if they advertise that it's a complimentary service that is standard with all of their oil change). I left and returned to pick up my car and my marked tire was in the same location. I confronted and the same thing happened to me - played dumb, saying the mechanic must have forgotten and they'll take the car in and do it. That just leaves a really bad impression of this place - very shady. Knowing what I know now - I'd rather pay more to go to Lubestop down the street. Stay clear of this place!