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  • After my first (bad) experience (and yelp review), Robyn, (one of) the owners of Evolve Spa reached out to me by email, thanking me for the review and the information I provided. She told me that she talked to the esthetician about the experience and that they sent her to a one-on-one retraining in Philly. I thought it was nice of the owner to contact me and to take my bad experience seriously. She sincerely seemed very concerned and asked me to give the spa another chance. I was a little reluctant at first, but decided to go for it. Today, I had facial by Keri. Keri truly was as good as they make 'em. I have been getting facials here and there for over 10 years and this was definitely one of the best experiences I had. She was personally very pleasant but most of all, she really seemed to know (and convey) what she was doing. Did a skin analysis, talked a little bit about the products but without a sales pitch,... it was a very pleasant and relaxing experience. Afterwards, Robyn was there, asking me how it all went, again apologizing for the first experience and thanking me for coming in again. I left feeling happy, healthy and perdy :)
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