Today, I received poor customer service from Brew Tea. I am a frequent customer at this location and I have received excellent customer service in the past. I called in my order since this location is always busy. The person I talked to the other line was very rude, did not even tell me that he was going to put me on hold. And even after being put on hold, it seemed like the guy taking my order was frustrated that it was busy at the store and repeatedly told me they are busy and won't be able to make my drinks for a while.