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| - I struggle with this one.
The total hipster "I'm too cool to talk to you" vibe is so annoying, I avoided Hub for almost a year. If it weren't for the rare selection of G Star for women, I wouldn't even give it a second bother. I always found the sales staff to be over the top fake and aggressive, luckily that has calmed down a notch. Don't get overly excited, they still are overbearing and suggest things you really don't want to try on while you are in the fitting rooms. However, the staff in general is much more calm and relaxed than what it was a few years ago.
Tom, the owner has the pushy salesmen quality, however, he knows his stuff. Want to know if you look fat? Or if your ass is flat in those $200 jeans? Tom will tell you. He will quickly offer you an alternative, but that is 100 times better than buying something unflattering. His younger employees haven't really caught on to the whole "being honest" thing, but maybe some day they will get there.
My biggest wish for hub is that they would expand their price point a tad. After springing over $200 on jeans, you kind of would like the option to buy a top for $40 to $60 or a necklace for less than $300. I also wish they would tap into the local designer market, and feature local designs from Phoenix. They sort of lost the small boutique feel when they expanded and moved to their bigger location.
I still prefer to work with Jesse when I stop into Hub. He is very calm, nice, honest and easy to work with, not to mention he has worked there forever.
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