I shop here when I want to spoil my Boston Terrier "Beans" with something special. They have cute chew toys, fancy jackets and sweaters and tasty looking doggie baked goods. I have never had my dog groomed here. However another reviewer mentioned the customer service not being so great. I purchased a toy for my dog that looked to be rugged, however within hours my little doggie had ripped this toy to shreds. I called the store and stated my disappointment. Within the hour the manager called me back and said that he would gladly let me exchange the product for something more appropriate and durable for my dog.