Rick and Martin were very accommodating. I had snows that needed to be put on existing rims and an over all tune up for winter driving. To my amazement I received a text with a Link attached to it - It was the Diagnostic analysis of my car (and the majority of it was filled out directly by the mechanic working on the car - usually in shops we never see or rarely hear from the person working on the car). Also, pictures of some issues were attached - great for those who need/prefer visuals. Impressive new software and a willingness to cater to all of a clients needs. I will return and urge you as well.