Slow service. This is a takeout only place - if nothing else, have the food ready when I arrive at the quoted time (30 min after ordering). There were people there waiting who claimed to have been there for 2 hours.
Orders were coming out of the kitchen piecemeal and not sitting under a heat lamp while the remaining dishes were prepared. Who wants cold soup and a pad thai that has been steaming in a styro-foam box for 30 min?
The entire waiting area was full but the lady in the front was working the line 1 by 1...so the guy in line behind me could have had his entire order sitting there ready and getting cold. We left after 30 min of waiting (1 hour total after calling in - 30 min time quoted).
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