Me and my friend walked into the store and asked for two iced coffees and the nice and smiley barista suggested to go for cold brew coffee. We said OK since we never had it. Paid around 8$ plus tip,walked outside and right after trying it we were shocked about the taste, almost like wet paper left inside a cup for days. We went back and apologizing to the girl and asked if we can have just iced coffee. She said yes and went to ask to some lady i guess the manager and after whispering in front of us, the girl goes at the sink, dumps half of the coffee and fills it with tap water. And even after we tried it we asked for just iced regular coffee again, the girl gets the iced coffee pitcher, fills em half and adds water again.
Note to the manager: if u go to a bar and ask for a beer and the bartender upsells u a ipa , its not fair to see the bartender dilute the beer with tap water to make it a pilsner.
Note to the barista: know ur product before u sell it.