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  • ASAP Plumbing and Air Conditioning are great!!!!!! I live in California but own a rental home in Phoenix. My tenant called me at 7:53 p.m., Tuesday evening, September 12, 2017, complaining about the heat and that the air conditioning/heat pump unit (3 years old) was blowing semi-cold air, etc..... I went to Yelp, located ASAP, sent an email expecting to be contacted the following day; instead, I received a call @ 8:00 p.m., and Nick listened to my rendition of the problem and said, "I can have someone there tonight or in the morning - your choice?" I was very impressed! I grew up in the building industry in Phoenix, Arizona and, remember that no one comes out same day or following morning! Anyway, Nick told me that his tech named, Mathew, would be on site by 8:00 a.m, Wednesday morning -- prior to Matt arriving, he called letting me know he would arrive at 7:45 a. m., which he did - he diagnosed the problem, all covered under Goodman warranty, picked-up the part locally, returned, installed in (1) one hour, recontacted me and said, "I'm finished boss". The service charge was $99.00, and my tenant called me and she said the nicest things about Matt, he was: Courteous, nice, knowledgeable, experienced, didn't make her feel stupid and, left the house with the air conditioning unit blowing cold air. I went from living out of state with a problem too, problem solved and parts will be covered under warranty. These guys impressed me so-much-so that I am having them change one of the shower fixture cartridges wherein Nick volunteered a $35.00 coupon without my even addressing the matter. I recommend, and will again use ASAP Plumbing and Air Conditioning. If you have a problem, do yourself a favor, call and ask for Nick or Matt - they're knowledgeable in electrical matters, too. Phil, San Diego, CA
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