So disappointed and so was my seven year old son. We set up DJ services for my sons 7th birthday party and vegas balloon magic never showed. I didn't even get a phone call canceling. I didn't put down a deposit thankfully so I wasn't out any money but the DJ service was our whole party so him not showing ruined the entire thing. We were all so excited and talked to the owner numerous times as well as emailed back and fourth I really did not expect this. Ten years we have been throwing parties for our kids and never has this happened to us.