I got a complimentary haircut and style through a fundraiser for Ralf's. and I had never been to there before so I didn't know what to expect. It was a great atmosphere and relaxing. Randi was my stylist- she is very nice and I love my hair cut! The only thing that I was not a fan of was the front desk checkout lady- she was SO loud! While waiting for Randi, I heard everyone's checkout prices along with how much they are tipping... and I was sitting at the opposite end of the waiting area- I thought that was rude. Randi rocks though!