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| - This is probably THE WORST McDonalds I have ever been to. First, there has been 2 occasions that really upset me. To the point where I had to call corporate due to rude and disrespectful employees. Second, the process for using your app in-store needs to be revised. I have issues with it EVERY TIME i go in. I use my app quite often. I work right down the street, so I'm honestly there just about every other day. So, the app really helps with getting good deals and coupons. But for some reason, it always gives me a hard time when using it in-store. Third, the restrooms are gross and there are a bunch of homeless people and drug addicts using the restroom stall for reasons that they shouldn't. The employees know exactly what these people are doing in there, but they should be more aware and cautious when allowing people to use the restroom. Isn't there a policy anyway?? Like, u gotta purchase something first, right?? Anyway, lastly; there are always long lines. Which is great business, but my problem is, that I believe that a manager should go out of their way and jump on another register to bring the line down. I've waited longer then I should in line may times. while a manager who was there, didn't take the initiative to jump on a register and help out.
I'm still a customer at this location because it's convenient for me to travel to from work for lunch. But honestly, they should really work on everything that I mentioned.
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