So, I'm not the biggest fan of the quality of VS products but I wanted a little something special for Christmas and did not want to go to a department store. When I asked the associate about a larger cup size she guessed my size at 38 instead of 32! I felt instantly fat. I just waived it off and let myself believe that she was not good at her job. When I asked about the largest cup size in a 32 band she gave me bras even though I asked for a lingerie size.
I sucked it up and went into the dressing room. I know from custom bra fitting that the band is supposed to be doing the support, not the straps. When the associate in the room asked how I was doing I told her the 32DDD was not fitting and she said, "I'll get you another size." She did not even measure me! I heard her say, "Oh yeah. The one with the triple ddd's," very rudely to another associate.
She them came back with 34DDD. I reluctantly tried them on and when she came back I asked her to come in for her opinion. She looked at me and said, "You need to go to a place like Nordstrom. You're a 32G and we don't carry that." When I tried to ask her she was very rude and let the room quickly.
Women are made in all sizes and shapes. They made me feel awful! I wanted lingerie and instead left feeling like crap.' They did not even measure me which is standard for the store.
Management and/or corporate needs to take another look at the staff and how they work with clients.