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  • A few days ago, our 4 month old black lab was acting completely out of character. He was throwing up, moping around, and worst of all, we had found blood in his poop. Fearing the worst, my husband and I knew we needed to take him to an emergency animal hospital ASAP. I am SO glad we chose this place! From the time we walked in to the time we left, our puppy was treated with so much love and compassion. We were admitted immediately and seen by a tech within a few minutes of being shown to our room. Right away, she discussed our options and the tests we could run to determine what the problem may be. Within the first 30 minutes of our admittance, we had him examined, seen by the vet, and started running tests to rule out the worst (parvo, worms, etc.). Thankfully, he just had a bacterial infection and we were sent home with everything we needed to make sure he recovered appropriately. The only issue we ran into was the long wait after he was diagnosed. We were there for about 3 1/2 hours. While checking out, we could see how busy they got while we were waiting, though, and understood that things happen. And, as with all emergency situations, pateints need to be prioritized (which is why the long wait doesn't affect our rating). I was in hysterics on the way to the hospital, but left feeling calmer and more optimistic. The entire staff here at North Valley Regional Animal Hospital is amazing, from the front desk to the vets and techs. They even called us the next couple days to check on our puppy's progress. I highly recommend this place to anyone in the area with a pet emergency! Your pet is in good hands here! : )
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