I am not sure how to rate our experience at Ella's Deli. If I were my five year old, Ella's would get a five star review for sure. But, since I am not five...I need to point out a few things with a more distinguishing eye.
First things first, my daughter had a great time. She loved the atmosphere, the ice cream and the carousal. We will be back for ice cream and a carousal ride. However I will not eat there again for a variety of reasons:
-the food is overpriced
-it wasn't that good
-the service was not good, the initial host we talked to to get a table for our party of seven was rude, it took a long time to get seated. Another host eventually took care of us, but the initial contact left a bad taste
-the restaurant was dusty
-the atmosphere was overstimulating
-the cleaning stations in the middle of the restaurant have got to break some sort of health code
-the baby changing table is OUTSIDE of the restrooms, so, when a child is being changed you can smell them
-the menu was large and confusing
I have a soft spot for places like this. I wish them the best. I hope they are able to renovate and stay Madison's first and best deli!