I go to this full service UPS store all the time. I have to give them five stars due to their customer service. James was so helpful. I forgot my cell at home and he let me use their phone. I used the computer and he did not charge me. I may have been under the 2 minute allocated time but I guess he could tell I was frustrated at my email so he gave me a break. They are so fast and friendly. I never have to wait long and they offer so many services. I love this UPS store.