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| - After booking our car here through Costco travel, THEN reading the reviews AFTER, we were quite worried. We've had bad experiences in the past with other companies, and were like oh no, Not again!
We were sure to call the day before, to make sure our reservation was confirmed and that they would have our car by 8am. They assured us it would be, and IT WAS!
I asked if they were under new management, because after reading all of the bad reviews, and then receiving the quick and friendly service we received, we figured they had to be. (He said yes, they were.)
I guess they realized that customers come first, and that keeping customers means taking care of them, because we were definitely taken care of quickly and efficiently.
Overall -
Very happy with our experience here and would definitely book again with them, over any others.
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