This store is nice, however it is located in a bad neighbourhood, so the staff treat you like criminals because they do not know if they can trust you or not. Dealing with customer service is always a hassle, especially with returning items. I feel like I live in a communist country when I deal with staff sometimes. I only shop here in emergencies. I prefer to shop where staff treat me with respect, and not trying to make excuses for refusing refunds or coupons.