Well, I must have had a beginner doing my nail fill-ins. When he finished, my thumbnails were uneven and the gel top coat was a little bubbly so I made him fix it. He couldn't feel the bubbles through the gloves he was wearing and acted kind of put off. His kids and wife (she works there too) showed up after he was on the phone off and on with someone. Very rude in my opinion. Definately will not be going back there. One of his kids was throwing a fit and this guy was trying to please him. Obviously not an option to leave them at home.