Outstanding service and super helpful - and willing to go the extra mile (literally!).
I was recently visiting Scottsdale and went for a ride though Cave Creek. Halfway through my ride (about about 15 miles from home), one of my tires exploded in a spectacular fashion, leaving me stranded (the tire failed, not just the tube). I had spare tubes, but with the tire shredded I was pretty much SOL. My options were pretty limited, and it was looking like I might have to get a taxi/uber home. On a whim, I looked up the nearest bike shop on Yelp. Presto: Flat Tire was about 3 miles away. The gent who answered the phone (whose name escapes me right now) was super helpful. They had what I needed, and after processing my credit card over the phone, they were even able to deliver the tire to their new favorite customer.
They saved my keester and I'm very grateful. Support your local bike store, people!