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  • Been letting a bit slip past these few times, but the last time I went here, I ordered a chicken shwarma. The gentlemen in front of me had changed his order and didn't want his chicken shwarma anymore... he made it specifically to what the gentlemen wanted...and I looked up at the workers...and in my head I was like oh helllll nawwww he's not gonna just pass over his chicken shwarma over to me....but guess what, he did! His coworker took over and started adding my "selected" toppings and added it in the same shwarma the other man didn't want. So while he continued to give the other man "excellent" service (because his fellow company was raving how good Osmow's was sooooo good), he continued to give me ruddy service. I really like the food here, and whatever, I accept the shwarma, because I didn't want it going to waste. But they also really need to start using gloves. As a nurse myself, I think that's super unhygienic esp. when they keep touching the tongs in the kitchen, and then dip their hands back into the lettuce and continue to stuff my shwarma. I'm a fan of Osmow's, but honestly, this location needs to be more keen on cleanliness and service. Really hoping for you guys to improve.
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