I am surprised at all the good service reviews for VT. I have given this place a few tries and have not once had good service. Usually when I experience "bad" service, I look for ways for the bartender/waiter to redeem themselves during the process. Unfortunately, I have never had that here. I checked the reviews here because this place is one of the few that I have dined at in Arizona that, for lack of a better phrase, left a bad taste in my mouth. As far as the food, I was never too impressed with that either, but the reviews say otherwise from my fellow Yelpers.
I will say that my last experience was so bad it prompted me to write the corporate office and they were responsive and sent me a $25 gift card. Maybe I will give them a 3rd chance based on everyone's feedback.