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  • I love the doctors here, they are humorous and down to earth and make light of uncomfortable situations. But the rest of the staff is awful. They are not welcoming whatsoever. They are rude and impatient and make me feel like I shouldn't be there. The nurses and technicians seem constantly irritated and have no problem letting you know in just they way they portray themselves around the place. I had to get an ultrasound here earlier to determine whether or not I was a good candidate for an IUD and the ultrasound technician acted like I was wasting her time and she really made it show, even in the way she carried herself in the room and spoke to me. She threw an attitude at me when she asked if I had a full bladder and I had said no. I guess you're supposed to have a full bladder to see the uterus on ultrasound, but how am I supposed to be aware of this considering I am not doctor and I've never been pregnant and gone through this. It was like she was frustrated that she wouldn't be looking for a baby (and it's a waste of time if she isn't) and had to take an extra step to get the job over with. She was very rude to my concerned and poite fiance who was with me witnessing all of this. The front staff also has no clue about anything either, especially when it comes to insurance or billing. I had received a phone call regarding my previous appointment and missed the call, they left no voicemail, so I went to call them back and the phone lines are CLOSED FOR LUNCH. Really? Staff can't have rotated lunches to serve clients properly? Called back after "lunch" and there's no way to actually talk to someone without having to leave a message and get a call back - which doesn't work for someone who isn't glued to their phone 24/7, that only results to more missed calls. Anyway, never figured out what that call was about and when I asked about it in the office they all looked at each other blankly, so I said "nevermind" and figured no news is good news. I will be going back my last time to receive my prescription, but I haven't yet decided if I will make this my go-to office. It's 50/50.
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