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  • If I had an option of giving no star, I would. I have been going to this location since April, unfortunately their product works and that's the only reason I keep going, however the girls at the front of the office ( arrowhead location) sucks!! On numerous occasions I show up for my weekly shots, somehow they miss my file and don't call me in. My sister arrives 10 minutes after me she gets called in and she has to let the nurse know I was there before her and that is when they apologize and take me in. Just recently, had an appointment and they took me in, shut the door and an hour later I had to come out and remind them I was there.. Only to hear ignorant excuses.. Had to go to another appointment which caused me to come in during the week to take my shot.. Tried to go back in today to get back in my normal Saturday schedule only to find out I can only do it once a week.. So I am forced to take time off work every Wednesday cause they can't seem to keep up with their schedules and or appointments.. They are very unorganized.. Don't give them ur money.. Horrible service.. Asked for a manager and of course she starts apologizing and giving me another excuse... " sorry I haven't been here and this is the first I am hearing of this".. Really?? Why would you have employees at the front who do t know shit??? DON'T GO TO THIS LOCATION!! Horrible customer service!!
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