About three months ago several pigeons decided to hang out on my roof line and enter a little nook on the second story. After about two and a half weeks I knew I could not tackle these on my own so I reached out and got a quick response from Wes. He agreed to come out and do an estimate and time permitting the work the same day. I always like to have a courtesy call 1 hours in advance because there's been too many times somebody doesn't show and you waste your whole day but in my case I have a gated entry and prefer to give the code during the call. He called prior to his arrival estimated the work and the materials that would be used. I live in an HOA community we're certain colors and things exposed on your house come with restrictions, he was happy to paint the material to match the color of the house so it would not be a issue.