I'm a student at ASU and my car was experiencing some problems. I saw this shop while I was in Phx and decided to check it out. I do not understand how this service center is getting 5 star reviews. This was literally the worst experience of my life. I trusted this shop to fix my car and I even spent the majority of my savings in order to get my car fixed... OBVIOUSLY, it still isn't fixed. Every time I called to check up on my car, the mechanic would be rude and make excuses as to why he could not give me an update, but would offer to call me back. He made me feel like I was bothering him and that he did not give a damn about my service. I gave my phone at least ten times and never once did I get a call back. Apparently, it was an inconvenience to them to return calls to their customers. It was very frustrating as you can imagine. Finally, after over 30 days of constant calling, my car was "fixed". The mechanic had NO PROBLEM acting nice to me in person or accepting my hard earned cash. He told me that everything was fixed and that I won't be having any problems. I drove my car home that afternoon and I noticed it made a crackling noise. I called multiple times, but did not get anyone to answer. I did not drive the car often. I drove it approximately 8-14 days since I got it from the shop. It has been three months since then. The car is having the SAME problems. The only thing this shop is good at is taking money. People always say "never trust a mechanic". This shop gets a 5/5 stars on this phrase. The only reason I gave it one star is because it won't allow me to give it 0. Beware.