Had a couple cleanings here because it was close to my house when we became new to the neighborhood. They recommended me getting a filling on one of my back teeth because it had always been a bit sensitive over the years and it looked like it was starting to decay (not yet a cavity), they told me having the filling would help with my sensitivity . Things went horribly wrong and I was in extreme pain for almost a month following the filling, I came back about 3 times within that month with problem after problem with the same tooth. During the initial filling they nicked my nerve which caused my tooth to develop a bacterial infection and die!!! It soon developed an abscess around that tooth, and my face and gums swelled up.
They told me that I would need to pay over $1100 to fix the tooth and I was extremely put off because I felt like they should have been compensating me for messing my tooth up in the first place.
I left the office crying, scheduled an appt with a different dentist that a friend referred me to, who then sent me to a specialist because the tooth and it's filling were so messed up. After everything was said and done, I needed a special kind of root canal that can only be performed by a specialist which only costed me $175 out of pocket!!! A fraction of the cost that XO dentistry was trying to bill me for.
XO Dentistry had no sympathy, never tried to fix my issue, or work with me whatsoever, and the dentist actually never once came back into the room after I told his staff that I didn't think I should be paying to have this fixed. He seemed very focused on money and only racking up my bill rather than caring for his patient and working with me to fix this horrendous problem in an ethical way. I would never in a million years recommend either of the dentists that share this practice. Such a shame, because the rest of the staff are so nice!