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  • I am a member of their club, so every year I get a coupon for a free sandwich or salad. Last year I got a fairly unremarkable sandwich, so thought I'd try a salad this year. I went on a Wednesday at 2:00 p.m. to miss the lunch rush. The staff outnumbered the patrons. The staff were milling around, drinking from au bon pain cups, clearly not thrilled to be there in the middle of the afternoon. I ordered a Avocado Chicken Cobb salad from the one staff person who was cheerful and opted for a chopped salad. There were no avocado and no tomato in this salad. Greens, about a quarter of one hard boiled egg chopped up, a bit of cucumber, and about 2 oz. of chicken drenched with dressing. It was a lunch entree portion, but not much in it and if I'd paid the nearly $8 I would have been pretty peeved. I later learned that this salad came with a piece of bread/roll, but no one told me/gave it to me. I did get a medium fountain drink. $2.24 folks. The girl at the check out was pissed that I didn't tell her I had a coupon, I put it on the top of my salad container. "It would have been helpful if I'd known about this when I started ringing this up." I'm quitting Au Bon Pain's little email club because their food isn't very good and even for free, the whole experience is depressing and I'd rather go to another "fast casual" place like Chipotle where the food is appreciably better. Sorry, Au Bon Pain.
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