This place is really a hit and miss with service. I scheduled a follow up and and confirmed the appointment. However, I'm sitting in here waiting and they are making excuses. Lady who was in the front didn't seem to know where my records were and did not apologize for the long wait. When I inquired what was going on. The woman in the front had the nerve to say that everyone was going to need to wait when clearly they took another patetient ( possibly double booking) in front of me. This was supposed to be a quick 5 min follow up but I was not happy. The doctor who saw me rushed my appointment. Im not sure if I can trust the prescription they gave me.
* I especially dont like the new opticians who obviously seem to HATE their jobs and have no understanding of customer service.
However, my previous visit with the owner Dr. was really great he was very personable and talkative an they even sent my contacts to my home... I'm not sure what the disconnect here is but they can be disorganized, maybe it's the new and rude faces.