I would say my experience was fast and great but I left hysterically crying because the lady that processes me cut the biggest pieces of hair (like a small ponytail worth) in the middle of my hair. She didn't offer my arm like these other reviews. She didn't take it from under my head but the crown of my head. I can't even fathom why 2 massive chunks of hair were cut from my head. They could've used 20% of what she cut and my hair is down to my waist. I'm not kidding when I say extension size pieces of hAir. My best friend immediately saw the chunks on my head. This was completely intentional. I will never ever go back to that place if it means I don't get a job. She should be hit by a truck. Sorry not sorry