I actually did not have a bad experience with Dr. Yee or his staff. When he first saw me he was very helpful. He was quick and to the point and it looked like he did his homework on my shoulder issue before he came into the room. He knew what was wrong with me and basically told me I was having surgery, I appreciated that, he was telling jokes and made me feel comfortable, his personality didn't bother me at all, just as long as he can do the job right is all that matters to me though. I was given all the equipment with detail instructions on how to use them. The day after surgery Joy called to check up on me. I am still healing but I would recommend him and his staff.