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  • Very disappointing. Totally different experience than their NYC location. Service was atrocious. Entrees for all four of us were cold. Couldn't get waiter's attention to remedy. Finally succeeded. When food was returned it had been microwaved and was then overcooked. Couldn't get waiter's attention even for costly wine refills. Wrote complaint on check. Filled out their customer satisfaction card detailing our dissatisfactions -- and giving my e-mail and phone number. Didn't trust waiter to turn it in -- so gave to hostess and asked her specifically to be sure the manager received it. Never heard back from anybody! Advise you avoid the place. I surely won't ever go back there. Suggest you patronize Rivea instead. Great service. Great food! And less costly.
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