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  • I strongly DO NOT recommend Dr. Yao. List couple reasons from my experience. 1. During my first time visit, they lied to me that my insurance (UnitedHealth) covers ultrasound fee so that I do not have to pay anything. However, when I went to the place where the doctor referred, they forced me to pay $113 for only the left side breast because they don't want to bill me later. 2. The worst service ever is after I did the ultrasound. I have been waiting my result explanation for a week! I called the radiology office, and they said my result was already faxed to Dr. Yao 2 days after I did ultrasound. I was really shocked and disappointed with the follow-up service. 3. The most surprising thing is when I called to the Dr. Yao's office. The receptionist was extremely impatient and rude. She conveyed this unbelievable message: I am not the person who is in charge. No matter the result is good or bad, you have to come to our office and see out doctor! Overall, I had really terrible experience with this hospital. I feel bad and that they do not value patient's feelings and mostly care about money-wise. Please do not go to this hospital if you want to look for a responsible doctor.
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