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  • I hate to give this place three stars since the eye doctor was so great. It was one of the women working in the front who was rude. The review would have been 5 stars if not for her. The eye doctor, Dr. Bressler, was kind, explained things clearly, and did a thorough examination. I felt like he spent enough time in the exam and didn't rush me through. He made a few adjustments to my contacts and now my vision is much better But now, let's talk about Carla. Carla works in the front in I believe the optical department. (As a note, all the receptionists I've interacted with have been very polite.) I had some confusion with my prescription when trying to reorder contacts and called the office for clarification. Carla answered the phone and became immediately combative, questioning me about where I was going to reorder my contacts. Since that had nothing to do with the question I was asking, I explained that I wasn't reordering them yet since I wasn't sure which prescription applied to which eye. She then launched into a rant about how 1-800 Contacts cost the same as their ordering service and that I shouldn't use 1-800 Contacts. Then when I asked if she could confirm the prescription for each eye she told me I had an illegal prescription (despite it having been written for me by the eye doctor). I went to the office to show the prescription and potentially get a new one that was legal. Carla greeted me at the office telling me that the numbers on the prescription were obvious about which eye they belonged to and that I could have saved myself a trip by learning to read. (As a note the prescription does not specify right or left eye. So how it was obvious, I'm unsure.) If Dr. Bressler wasn't such a great eye doctor, I definitely wouldn't be going back due to the way Carla treated me.
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