I was in Vegas visiting my family for Thanksgiving weekend and we decided to visit this place for some goodies. I was extremely disappointed though...
I usually go on Yelp to give good reviews, but I need to post this so that maybe the manager can take action. As we arrived, we were greeted by the server & got a table pretty fast, must have been because it was kind of empty. Then after that, it just kept getting worse!
It was our first time here, so we asked the waiter what he recommended to which he didn't know what to reply & on top of that didn't offer the daily specials. We finally ordered & got the wrong item, we ordered BBQ wings and instead got hot wings. We told the waiter and he said he would correct the error, but he never came back instead ignored the issue. We also ordered the lollipop goblet and he didn't bother to make the experience cool. He also didn't come check on us to see if everything was okay. Especially after knowing our order was incorrect. We still tipped the 18% although the waiter was horrible and didn't deserve it.
This location needs to work on their customer service or change their staff. I should not have gone after their 3 star review, but I decided to give it a chance. But it definitely lived up to it. I hope the one on the strip is not as bad as this one.
I gave this place 2 stars only because the interior was pretty nice.