I'm giving a 4 because I really do like the food. It insure wish the staff was a bit less assembly line and a little more informative. I've been 2 times now and yesterday was the first time I took my husband. Neither one of us had a clue what to do as far as ordering and told the counter help that. We basically were met with blank stares. We ordered a salad and a pasta, a side of calamari and a breadstick. The first two people in line started our order and the first man asked the cook to drop our calamari. We then stood and waited at the register for someone, anyone to finish our order while the line workers moved on to the next people in line. The cashier was MIA and when she came back we asked for the breadsticks, she turned and asked the cook and he went and pulled two trays from the fridge and said it would be 15 minutes. I asked was there something wrong with the ones at the other end of the line? Apparently they were pepperoni though they looked like parmesan from where we stood, (okay Nix the breadstick) how about the calamari. She turned around and asked the cook about the calamari and he said he would cook them. Okay (Nix the calamari) we've waited long enough my husbands pasta was now cold.
I am a fairly patient person, my husband is not. The whole crew just seemed confused and the line was backed up to 14 people by the time we left. There were two people in line when we arrived.
Maybe it was just an off day or new crew? The best news is my husband really liked the pesto pasta with steak and with that I will drag him back in for another try! My salad was excellent, fresh and tasty!