The front desk staff, the medical records staff and the tech people are all great. This review is NOT based on them.
My issue is with the radiologist reading the mammograms and MRI reports. First the reports are so general and surface, no detail and therefore not enough information. Second, they miss a lot of troublesome things. I compared my reports from Steinberg and Dessert Radiology and West Valley over this past year and WV was the worse of all three. West Valley (Henderson location) did not spot a problem where there was one. Yes, I understand that sometimes any imaging center can make this mistake however WV has done it in my case 3 times which suggest a pattern.