Service: Service 4/5 was very pleasant, I asked for the size 5.5 just to see if I'd fit because unfortunately I'm cursed with small feet. The said the display was probably the 5.5 because they could find the 5.5 in the back. The guy who helped me was really nice but I wasn't too happy they didn't know if they had a 5.5 or not or if the display was even a 5.5 because the bottom sticker was gone. It took them a couple minutes of checking back and forth and finally they found the 5.5 sadly it still didn't fit me.
Shoes: 1/5 I've never bought Steve maddens other than boots because I'm a size 5. I'm cursed with small feet. Steve maddens boots size 5.5 you can get away with but not in heels or Wedges. My recent experience was just a bummer. I wish Steve madden Carried smaller sizes. Think about the small people!!!