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  • I had a horrible experience here. Went in for color, highlights and cut. Showed her a picture of exactly what I wanted. The color, instead of dark brown with platinum highlights, came out orange with yellow highlights. I almost cried when I saw it. She was going to have me come back later in the week to fix it but I told her I wasn't going to work looking like a traffic light and I insisted she fix it right then and there. The second time around she did what I actually wanted, instead of what she thought I should have, but by then she couldn't do the partial highlights I had asked for and just ended up foiling some of the previous ones. But the cut... it's awful. Doesn't look a thing like the picture. Instead of subtle framing layers, she cut two distinct layers and it looks like I have a wig on top of my haircut. She used the blunt scissors so the ends of the layers are now frayed and stick out. On top of that, she told me at the beginning she would be giving me a nice conditioning treatment for first clients, but didn't mention that she was charging me an extra $35 for it. I went in at 4PM and left at 9PM.... 5 hours of my life I will never get back. Because of how long it took, my phone battery died, so she refused to give the 20% coupon listed on her website unless I could pull it up on a phone . She was also going to charge me for the full highlights (I asked for partial, she didn't listen) as well as the overall color, until I told her I wasn't paying for her to fix her own mistake. All in all, $300 and 5 hours later, I have a botched haircut and a color I didn't ask for. I made an appointment with a reputable salon to fix this mess. On top of that, because she just wouldn't stop blabbing the ENTIRE time, sounding like a teenager with "like" and "as if" I left with a huge headache. If you value your hair and time, stay far, far, far away !
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