I used to love Lush but now it is more of a love/hate relationship. I love they way their products smell and work and the enthusiasm of their staff. However, sometimes the staff can be overwhelming or busy talking amongst themselves and not helpful at all. It's kind of hit and miss. Also for a place that pushes how natural they are (and expensive): Why aren't they organic? Why do they still use parabens in some (about 30% of their) products? I just wish that as forward as they are, that they would still find better alternatives so until then I'll just drop down my usage.